Due to the Coronavirus (COVID-19) national emergency, I have made the difficult decision to suspend acceptance of all new Applications until at least April 1, 2020. While no one at National Family Mortgage has knowingly contracted the virus, or knowingly been in contact with anyone who has, I believe that suspending new business is the prudent thing to do during this trying time. We're a small, hardworking team; as the virus spreads, team members are now dealing with immediate school cancellations and child care needs, and increased responsibilities helping loved ones most susceptible to the virus. We cannot accept new, time sensitive Applications in good conscience unless we're 100% certain that we'll be able to deliver our products and services to our clients on time. We simply don't know what's going to happen over the next couple of weeks; it would be unfair to our clients, and to our team, to set unrealistic company expectations. I'm sincerely sorry if you planned on submitting an Application with us, and for now, we can't help you. If you're dealing with a home purchase, please discuss your situation with your Borrower's settlement agent -- hopefully, the settlement agent can assist you with your loan document needs by your Borrower's closing date. We'll update this message as necessary in the coming weeks. Thank you for your patience and understanding as we all work together through this crisis. I wish everyone, and those we love, peace and good health. Tim Burke, CEO & Founder
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